Having completed all the maintenance of its infrastructure and showing service quality indicators among the best compared to its counterparts in the rest of the country are undoubtedly successes of the Division of Empresa de Telecomunicaciones de Cuba S.A. (Etecsa in Spanish) in Las Tunas.
Las Tunas, Cuba.- Its connotation is greater for having achieved it amid an extreme lack of resources, including fuel, in addition to the critical absence of electric power and the sustained fluctuation of its personnel.
Looking at the performance during 2024, Master of Science Nelson Reyes Gonzalez highlighted the growth achieved in several services. The installation of 400 fixed lines and some 49 thousand mobile lines, meant the expansion of the service to 62,785 and more than 371,000, respectively. The executive added that 2,24,000 more Nauta Hogar services were activated, and the total now exceeds 12,800, while 1,261 new data connections linked companies and institutions to the Internet.
The biggest challenge in 2024, according to Reyes González, was to overcome the scarcity of resources and the energy crisis, which was particularly acute. Right now, he described, “ETECSA has 43 generators that have worked intensely this year and their maintenance has been complex to sustain communications in the most difficult moments”. Another challenge successfully faced, he said, was to carry out optimization studies of the mobile network that made it possible, in turn, to maintain the service in the event of failures of the National Electric System.
Each of these results was achieved thanks to the specialists of its Energy and Air Conditioning Unit, who carried out one hundred percent of the scheduled maintenance. The same was done by the Network Operations Supervision Unit, whose work made a positive difference in guaranteeing the availability of this service. On the other hand, he added, the Tower Repairmen Brigade and the Regional Data Center excelled in their respective areas, sustaining the vitality of the local telecommunications infrastructure, while the Traffic Unit stood out among its counterparts in the country for the quality of its indicators.
In 2025, anticipated Reyes González, ETECSA Las Tunas plans to improve the quality of access to mobile telephony with 12 new radio bases and the updating of the technology of several existing ones in municipalities such as Jesús Menéndez, Manatí, and Majibacoa, with the worst indexes in this sense; although he added, analogous actions will benefit all municipalities. If some supplies arrive, some 350 fixed services and another quantity of Internet accesses via Nauta could be marketed, he said.
He pointed out that they hope to improve the air conditioning and energy support of the Data Center and other premises that ensure the vitality of their voice, messaging, and data services. If these steps are taken, they will contribute to the government's goal of expanding the daily use of digital payment platforms.
Reyes González emphasized that “We will continue working on the modernization and digital transformation of the province, thus playing a key role in the bankarization and growth of the use of electronic payment channels, to which more than eight thousand economic actors of the territory are already linked”.